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Home / Jobs in Pakistan / Faysal Bank Ltd Jobs 13 June 2019, Social Media Community Manager

Faysal Bank Ltd Jobs 13 June 2019, Social Media Community Manager

Hiring Social Media Community Manager for Faysal Bank, Karachi.

Duties:

Handle & manage customer queries on social media platforms. Generate leads including Facebook, Twitter, LinkedIn & Instagram.
Manage & direct sales leads to Business Channels.
Develop brand awareness and online reputation.
Respond to comments and customer queries in a timely manner. Monitor customer reviews for onward escalation to business as per escalation grid.


Organize and participate in events to build community, boost brand & product awareness.
Provide innovative solutions to existing & potential customers to increase the wallet size.

Requirements:

BBA or MBA with 3 – 4 years of experience in digital media functions or versatility in any Branch Banking or Call Center role.
Strong verbal & written communication skills.
Awareness of usage of social media tools as per prescribed official scripts and responses.
Must have a good eye for trends & understanding of social media metrics.
Able to build strong relationships in order to interact with key contacts in Consumer Segments.

Eligible candidates may share CVs at amaniajaved@faysalbank.com before 17th June’19 with position title in subject.

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